Returns & Exchanges

At Kairos By Garnetlane, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a seamless return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days.